FAQs

Q1: What makes your steam cleaning different?

Ans: Our steam cleaning uses water heated to 200°F to blast through dirt while killing bacteria. Unlike rental machines, our truck-mounted system actually extracts the grime instead of just pushing it around.

Q2: Can you restore my faded rug?

Ans: Absolutely! Our rug maintenance specialists use pH-balanced cleaners that brighten colours without damaging fibres. We’ve rescued heirloom rugs that others said were beyond help.

Q3: Will you get out old coffee stains?

Ans: Our stain removal success rate is about 95% – even on set-in stains. We use targeted treatments that break down the stain molecules without harming your carpet’s fibres.

Q4: How deep does your cleaning really go?

Ans: Our deep cleaning services reach where vacuuming can’t, removing embedded dirt 3 layers down. You’ll be shocked how much grime comes out of “clean” carpets!

Q5: Is this just cleaning or sanitizing too?

Ans: Every service includes carpet sanitization that eliminates 99% of common bacteria and allergens. Perfect for households with kids, pets, or allergy sufferers.

Q6: Do you clean couches as well?

Ans: Yes! Our upholstery cleaning revives sofas, chairs and even car seats. We adjust our methods for different fabrics to prevent shrinkage or damage.

Q7: Are your services affordable?

Ans: We offer affordable cleaning packages starting at reasonable cost. Compared to replacing carpets, our services pay for themselves in extended carpet life.

Q8: Why choose local cleaners?

Ans: As local carpet cleaners Botanic Ridge residents trust, we understand our area’s specific needs, from humid summers to common local stains.

Q9: How long have you been operating?

Ans: Our carpet cleaning business Botanic Ridge has served the community since years now. We’re not some fly-by-night operation; your satisfaction is our reputation! Got a question we didn’t cover? Just give us a buzz – we’re happy to chat!